But our solutions don’t stop there. NextOS is a robust communications platform that brings customers and team together. Thousands of companies use Nextiva to help them make better decisions and give customers the experience they crave.
Artificial Intelligence and machine learning play a big role in NextOS. As a result, businesses gain a complete view of their customers, automate workflows, and anticipate customer needs.
Here’s why U.S. News & World Report rated Nextiva as the best:
An “Out of the Box” Solution
Nextiva is so much more than a dial tone. Need to empower your teams to deliver efficient customer service? Check! Understand your customers on a whole new level? Check! View, analyze, and act on data in real-time? Check!
Communications Designed for Offices and Mobile Workplaces
Today, business happens everywhere – from the back of an Uber, in a coffee shop, and at 30,000 feet. The Nextiva App enables fluid communication on any device, as long as you have internet. It’s a refreshing and supportive way to interact from anywhere in the world.
The U.S. News & World Report’s team analyzed the nine leading business phone services based on many factors. Such factors included monthly cost relative to company size, mobile app availability, and plan features. Nextiva was ranked best overall business phone service and best with AI for automating workflow.
Nextiva ranked higher than eight other business VoIP providers, scoring 4.21 out of 5. This score makes Nextiva the highest-performing business phone service provider in the nation.
To determine the ranking, U.S. News applied an unbiased methodology that included:
The criteria to determine the best phone system for businesses is editorially independent. They included customer reviews for business phone systems and have applied an objective measurement of the factors mentioned above.