GetVoIP

Also, here’s why Shelby American, Inc vouches for Nextiva. Hint: Exceptional customer experience and technical support.

1) “Nextiva’s one of the best VoIP providers we’ve seen!”

Nextiva Reviews: Customer Review 1

2) “Nextiva makes our life easier.”

Nextiva Reviews: Customer Review 2

3) “We love the Nextiva system, and I personally love my softphone!”

Nextiva Reviews: GetVoIP Review 3

4) “Great experience till date.”

Nextiva Reviews: GetVoIP Review 4

5) “I would highly recommend this service.”

Nextiva Reviews: GetVoIP Review 5

Top reviews from G2

Nextiva has been rated the easiest VoIP provider on G2. Before we get to the verified customer reviews published about Nextiva, you should check this video review:

1) “Super reliable and amazing VoIP service for our remote team”

Super reliable VoIP service - G2 Review about Nextiva

2) “Nextiva offers fantastic phone service with a multitude of features.”

Nextiva's customer support is excellent - G2 Review about Nextiva

3) “Nextiva’s call center software increases productivity”

Nextiva's call center software increases productivity - G2 Review about Nextiva

Top reviews from Capterra

Concordia Care Inc. loves that we’re HIPAA compliant and is a fan of the Nextiva App. See why >>

6) “Amazing service and platform.”

Nextiva Reviews: Customer Review 3

Pros:

– Increased support staff productivity and better customer relations
– Fast setup and quick onboarding
– Amazing tech support from Nextiva’s service team
– Cost-effective, but feature-rich

Cons: None

Overall: Highly recommends Nextiva for their overall ease of use and customer support.

7) “Nextiva’s support team made a tough transition easy.”

Nextiva Reviews: Customer Review 4

Pros:

– Offers a complete solution based on a business owner’s needs
– Full-stack solution that’s highly flexible
– Easy to use and cost-effective

Cons: Limited integrations

Overall: Happy with Nextiva’s platform, costs, functionality, and timing.

8) “Full service and software solution.”

Nextiva Reviews: Capterra Review 3

Pros:

– The Nextiva sales team took the time to understand our business and help us work out what we needed
– Has the services we need at a price we can afford
– Easy to upgrade in the future if required

Cons:

– Staff training was time-consuming especially because we weren’t fully prepared for it

Overall: Even after implementation, Nextiva continues to be responsive and helpful.

9) “A great software partnership!”

Nextiva Reviews: Capterra Review 4

Pros:

– Great solutions for business communications and office enterprise tools
– Customer support is amazing
– NextOS is advanced and powerful

Cons:

– None

Overall: Once you partner with Nextiva, you get the impression you’re being brought into something much bigger. It’s really exciting and fun too.

10) “Nextiva delivered for our business.”

Nextiva Reviews: Capterra Review 5

Pros:

– All phone calls have been crystal clear — no call drops
– Easy to use
– Onboarding was smooth and easy

Cons:

– Small delay to port numbers

Overall: Would recommend

Top reviews from Trustpilot

Have you tried Nextiva yet? Well, the Children’s Museum of Phoenix did, and this is what they think.

11) “It’s everything we need for business communications!”

Nextiva Reviews: Customer Review 5

12) “A solid choice for a simple and safe VoIP system.

Nextiva Reviews: Customer Review 6

13) “A great communication tool!”

Nextiva Reviews: TrustPilot Review 3

14) “Thanks to Nextiva, we’re learning more about our customer relations.”

Nextiva Reviews: Trustpilot Review 4

15) Nextiva’s Live Chat is nicely designed, stable, and easy to use.”

Nextiva Reviews: Trustpilot Review 5

Top reviews from Fit Small Business

16) “Making the switch to Nextiva was easy.”

Nextiva Reviews: Customer Review 7

17) “We reduced response times and hold times.”

Nextiva Reviews: Customer Review 8

18) “Nextiva’s reporting helps us manage our staffing better.”

Nextiva Reviews: FitSmallBusiness Review 3

19) “Nextiva’s reporting is incredible!”

Nextiva Reviews: FitSmallBusiness Review 4

20) “Nextiva Chat makes it so much easier to talk to our customers.”

Nextiva Reviews: FitSmallBusiness Review 5

Nextiva’s products and services:

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About the

Yaniv Masjedi serves as Nextiva's CMO. An avid reader and lover of all things marketing, leadership, and personal growth, Yaniv is obsessed with creating strategies that drive awareness, strengthen brands, and create customer-centric culture. To get in touch, follow Yaniv on LinkedIn.