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Work from anywhere with Nextiva’s cloud VoIP phone system.

Move your business phone system to the cloud with Nextiva's hosted VoIP. Stay connected with your remote teams and slash 60% off your phone bill.

Cloud VoIP Phone System
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Cloud VoIP on a desk phone, laptop, and mobile app

What is a cloud VoIP
phone system?

Cloud VoIP or hosted VoIP is a business phone service that routes calls through the internet.

Most hosted VoIP systems come with advanced features like auto attendant, call recording, video conferencing, and long-distance calling.

How does cloud VoIP work?

Phone icon

VoIP, also known as Voice over Internet Protocol, takes the audio from phone calls and transforms it into data packets.

Internet range icon

The data is sent over the internet and does not require the use of telephone wires unlike traditional phone systems.

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By using your existing internet connection, cloud VoIP can reduce business phone system costs and outages.

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Your remote team can take their business communications software with them — wherever they go, even on Wi-Fi.

Cloud VoIP pricing

Got pricing questions?

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Professional

As low as

$20.95 Question mark icon
 
PROFESSIONAL Monthly
PROFESSIONAL 36 mo. agreement
PREPAY 36 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$37.95/mo
$32.95/mo
$27.95/mo
$24.95/mo
$35.95/mo
$30.95/mo
$25.95/mo
$22.95/mo
$33.95/mo
$28.95/mo
$23.95/mo
$20.95/mo

Per month / user
Get a Quote Test Drive Nextiva

Unlimited Calling within the US/CA

Free Local and Toll-Free Number

Top Rated Mobile App

Video and Audio Meetings

Team Collaboration

Unlimited Business SMS

Enterprise

As low as

$27.95 Question mark icon
 
ENTERPRISE Monthly
ENTERPRISE 36 mo. agreement
PREPAY 36 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$44.95/mo
$39.95/mo
$34.95/mo
$31.95/mo
$42.95/mo
$37.95/mo
$32.95/mo
$29.95/mo
$40.95/mo
$35.95/mo
$30.95/mo
$27.95/mo

Per month / user
Get a Quote Test Drive Nextiva

Get all Professional features PLUS

CRM & Business Integrations

Real-Time Voice Analytics

Call Recording

With Nextiva, the supervisor dashboard allows me to monitor call flow in real-time. It allows me to ensure I always have sufficient agent coverage, so that calls are never missed. I can easily make changes to my call flow without having to wait for hours on hold.

Roman Voytsekhovskiy

Support Center Manager at Orthodontic Experts Ltd.

Nextiva gives us unparalleled reliability and security. They ensure our phones are always working and serving our fans' and organization's needs.

Dan Evans

VP of Technology at Buffalo Bills

Our remote capability has made a tremendous difference for us. If not for our switch to Nextiva, we would not be up and running nearly as well as we are.

Meryl Cassidy

Executive Director at Response Crisis Center

On-premises vs. cloud-hosted VoIP: Pros and cons

Not sure about moving from an on-premises PBX system to a cloud VoIP phone system?
These advantages are hard to beat.

Cloud VoIP pros:

Cost-effective — no additional setup or hardware costs.

Audio and video conferencing for real-time collaboration.

VoIP softphones let you take work calls anywhere — different time zones and locations don’t matter anymore.

Setting up a 尊龙棋牌网址多少home office is easy unlike with traditional phones.

45+ features like call forwarding, auto attendants, and call routing.

Cloud VoIP cons:

Requires a reliable internet connection.

Latency and jitter.

Limited location tracking.

Accomplish (virtually) anything with Nextiva.

Video conferencing

Never skip a beat in your presentations. Get instant screen sharing, crystal clear audio, and high-definition video conferencing.

Screen sharing

Nextiva App

Software integrations

Call recording

Number porting

Nextiva cloud VoIP product screens

Get started with cloud VoIP in three easy steps:

Test your network and internet connection

Invest in the right VoIP hardware

Find a VoIP provider with the right features

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Concerned about how much bandwidth a cloud phone system can use? A rule of thumb is about 100 kbps upload and download speeds per line.

Most internet service providers offer gigabit speeds, so your current connection may be fast enough for a VoIP phone system.

Take our VoIP speed test to check for potential call quality issues.

Convert your existing analog telephone to a SIP phone with an ATA. Or, purchase a hard phone.

VoIP hard phones are similar to traditional phones but let you connect to an IP network. You can easily get a SIP-enabled hard phone under $100.

You can also use a softphone, which lets you make and receive phone calls from your computer, smartphone, or tablet. It works like any VoIP app.

Nextiva is rated Best Business Phone Service in 2020 by U.S. News and is known for unparalleled customer service.

We’ll gladly handle everything for you in the transition. With our award-winning Amazing Service®, we’re here to help your business grow long-term.

Cloud-hosted VoIP FAQs

How does cloud VoIP work?

Hosted VoIP service works by managing your company’s calls within a third-party provider like Nextiva.

With a phone system in the cloud, you can instantly add new users, make rapid changes to your phone service, and take incoming calls anywhere.

How many phone lines do I need?

We recommend selecting the number of lines that you plan to use within the next year. It’s a good idea to offer dedicated lines for sales, customer service, and remote employees.

Don’t forget about providing lines for meeting rooms, private offices, and common areas like kitchens.

Learn more about how many phone lines your business needs in this helpful blog post.

Can I use my existing phone numbers?

Yes, you can use your same phone numbers in a cloud VoIP phone system.

The process known as porting allows companies like Nextiva to migrate your phone service smoothly, so you don’t drop any calls.

Nextiva provides free porting to its cloud VoIP customers and makes the entire process easy and straightforward.

What does cloud-based VoIP mean?

Cloud-based VoIP achieves end-to-end phone connectivity through the internet instead of a local server or a traditional phone solution.

Businesses that switch to cloud-based VoIP experience lower costs and instant access to dozens of advanced calling capabilities. This includes call routing, voicemail to email, IVR, etc.

VoIP service from the cloud is compatible with nearly all of today’s VoIP desk phones and can be used with a downloadable app.

Is cloud VoIP cheaper than a landline?

Yes, business phone service provided from the cloud is typically 60% less expensive than landlines/PSTN.

Cloud-based phone service provides customers with dozens of advanced VoIP features that typically cost extra from the local phone company.

How reliable is a cloud VoIP phone system?

For a VoIP phone system, uptime revolves around the VoIP provider, its carriers, and the reliability of devices installed.

To accomplish such a high uptime, cloud PBX providers leverage a redundant network of data centers. These servers are also known as Points of Presence (or “POPs”).

Nextiva’s 9.999% uptime hinges on our blazing-fast access to eight strategically located data centers. You won’t need to think about backup plans because downtime practically never happens.

Work from anywhere with Nextiva.

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I'm a big fan of companies like Nextiva.

Steve Wozniak
Co-Founder of Apple

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"Nextiva puts all my customer data in one place. I can view account history, notes and documents from one screen. Nextiva takes the guesswork out of customer relationships."

Chris Brencans, CMO
On The Map Marketing
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